On the cusp of losing a client? Here’s how to catch the red flags

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Agency competition is real. Often times your competitor next door has stolen a few of your clients due to cheaper rates or hard selling techniques. You’re not the one to blame– clients have the freedom to choose who they want to work with based on rates, experience, and plenty of other factors you don’t even … Read More

Raise your rates and keep your clients (but lose a couple)

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One of the hardest things you will ever have to do for your business development is raise your agency rates. Whether you’re an initial freelancer who is building onto his or her team, or you’re an already established agency, at one point you are going to be adjusting your rates. It’s scary, even big firms … Read More